Business Practices There is no official documentation for running a business. But maybe this will help. How YouTube Changed The Way We Market Our Services & Why We Stopped Buying Advertising The Marketing I Used To Build My IT & MSP Business How We Do Tech Sales Commissions Structure Using Gross Margin How I Apply Systems Process Automation Thinking to Build and Run My Business Our process for booking clients from YouTube Successful Attacks Against MSP / IT Service Are All About Bad Security Posture, Not The Tools How We Generate B2B Sales Leads & Our People Process How I Generate B2B MSP Sales Leads: Leaving Your Comfort Zone and Meeting In People In Person Two Financial Statements Small Business Owners Should Know: Profit & Loss and Balance Sheet Should You Use Virtual Receptionist or Answer Your Phone? & Our Call Script I Hate My Job is Not A Business Plan and Some of the Other Realities of Being an Entrepreneur History of How I Started my Tech Business How We Do Pricing & Bidding For Structured Cabling Work 2020